The healthcare industry has a problem with personalization: How voice AI can help
The intersection of human connection and technology through voice AI holds the power to revolutionize how patients interact with their healthcare providers and payers.
2020: The Phenomena and personalities in the year that was
Here is our attempt to capture this bewildering and memorable year by highlighting the phenomena and personalities who made it so.
Heard at HLTH 2024: Insights from Innovative Healthcare Executives
Executives from Imagine360, Verily, BrightInsight, Lantern, and Rhapsody shared their approaches to reducing healthcare costs and facilitating digital transformation.
The promise of conversational AI in helping restore the doctor-patient relationship
EMR systems were designed with billing in mind, not physician efficiency, so it goes without saying that if technology can help alleviate the documentation burden, everybody wins
Beyond screening: How Covid-19 chatbots support patient navigation and health checks
To remain as agile as possible, organizations should consider using chatbots, smart speaker applications, and other modalities but caution must be taken to ensure these solutions fully address healthcare privacy and security requirements.
One startup’s AI chatbot undergoes rapid upgrade amid fast-moving Covid-19 queries
Having just a simple chatbot on a health system customer's site wasn't sufficient found executives at Syllable, which had to quickly update the first version once people became frustrated as the Covid-19 pandemic took hold in the U.S.